1. Please Search the Support Forum. Your question most likely has already been answered. If you cannot find what you are seeking, please submit a question to the forum as this helps everyone in the community. As with all things in life, you get what you put in. The forum is a great resource for solving issues quickly.
2. Have lost or forgotten your password? - Just answer the secret question correctly.
3. Oops, you forgot the answer to the secret question? Time to jump through a few hoops. 
4. Try clearing your cache often, sometimes a quick hit of the "refresh" button makes everything work better. This fixes most problems.
5. We only offer support for Motioncore related issues. We cannot answer questions regarding your ISP, your operating system or anything about why the sky is blue.
6. If you send a specific Motioncore page is giving you problems, like not loading or loading funny, please do the following: copy, paste the exact URL that is giving you the headache page, tell us HOW you got to that troubled page (Ex: I clicked "add friend").